Please, allow 10 - 25 working days for the delivery by standard parcel shipping.
Upgrade you parcel to express shipping at a cost to you. Express parcel will arrive to you in 6 - 10 days plus few days to prepare your order.
We are not responsible for the quality of postal services and we are not responsible for your country customs rules or fees.
We accept returns, exchanges, and cancellations
Contact us within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation: before item has shipped
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We refund the full amount of money including shipping costs in case of a quality-related defect or mistake/s from our side.
If the return is not due to our mistake (for example, if you just don't like the product, colour, material or did not received the delivery at the post office and it was shipped back or was mistaken with size), we will deduct the our shipping cost from your refund and bank fees and any expense we pay to customs. In this case the process of refund can take up to fifteen working days from the moment item/s will be delivered to us in perfect condition and shape not worn and in original package. We recommend to exchange garments rather than make a refund as shipping costs deducted from the price will be more than 20 USD plus bank fees.
To avoid deducting TAX from you refund on incoming goods to Indonesia, please write down less than ten united states dollars, at any return been made, even due to our mistake.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, WE CAN'T ACCEPT RETURNS FOR:
CUSTOM OR PERSONALISED ORDERS
INTIMATE ITEMS (FOR HEALTH/HYGIENE REASONS)
ITEMS ON A SALE OR DISCOUNTED ITEMS
Your happiness means a lot to us so don’t hesitate to contact us with any problem you have and we will happily support you!
We reserve the right to slightly change shades of the colours of our products as we use organic dyes and the process of dyeing every time is slightly different.