Frequently Asked Questions
We recommend washing it alone the first time and then with like colors in cold water. This will also help even out any slight tone variations due to the hand dyeing process. You can also toss this garment in the dryer on a medium-high heat.
♥ Please keep in mind that all body types are different and people with the same measurements can look drastically different in the same garment.
Some of our products are presented in 3 sizes, 4, 2 or just One - Universal Size which fits XS, S, M.
If the garment you like has sizing: here below our sizing chart can help you
Bust: around 33.5” / 85 cm
Waist: around 26” / 66 cm
Hips: around 36” / 91 cm
Bust: fits bust around 35.5” / 90 cm
Waist: fits waist around 28”/ 71 cm
Hips: fits hips around 38”/ 97 cm
bust: around 37.5” / 95 cm
Waist: around 30”/ 76 cm
Hips: around 40”/ 102 cm
Bust: around 40.5”/ 103 cm
Waist: around 33”/ 84 cm
Hips: around 43”/ 109 cm
Refunds and exchanges
If want to make a refund please contact us before sending!
We refund the full amount of money including shipping costs in case of a quality-related defect or an mistake in size.
If the return is not due to our mistake (for example, if you just don't like the product, colour ),
We will have to deduct the shipping costs from your refund and Paypal Fees.
Also to avoid custom taxes to be payed by you as we pay in Indonesia for every import duties more than 10 USD , please write lees the Ten United States Dollars on invoice before you ship to us.
Don't worry Post Office never loose the garments not need to insure it.
Refunds are made only after the item have been received at our office and only in perfect shape.
Your happiness means a lot to us so don’t hesitate to contact us with any problem you have and we will happily support!
Do not accept refunds and cancellations if the order is made especially for you with your measurements.
Custom and personalized orders
WE DON'T ACCEPT CUSTOM ORDERS AT THE MOMENT
But length alteration is possible to make ( Cut )
We are shipping worldwide with DHL Express this days and it is free on order over 100 USD
Please write us your PHONE NUMBER when you making an order!
We are not responsible for the quality of post company work.
We only can be responsible for the quality of out products.
If the shipment is lost or any other inconvenience happened - it will be in a post company responsibility.
We do accept wholesale orders: we are open for queries and suggestions. If you are interested in our production, feel free to get in touch on email: email@example.com
What if the color of item is different from the one I see on the pictures?
Due to the use of only organic materials in our dyeing process, the shade of a fabric can be slightly different from the one you see on our pictures, which actually makes each garment unique and special! Please check the colour of the garment in day light and lamp, usually the colour will be much brighter under sunlight.