Frequently asked questions
We recommend washing it alone the first time and then with like colors in cold water. This will also help even out any slight tone variations due to the hand dyeing process. You can also toss this garment in the dryer on a medium-high heat.
♥ Please keep in mind that all body types are different and people with the same measurements can look drastically different in the same garment.
All products are presented in 3 sizes
bust: around 33.5” / 85 cm
Waist: around 26” / 66 cm
Hips: around 36” / 91 cm
bust: fits bust around 35.5” / 90 cm
Waist: fits waist around 28”/ 71 cm
Hips: fits hips around 38”/ 97 cm
bust: around 37.5” / 95 cm
Waist: around 30”/ 76 cm
Hips: around 40”/ 102 cm
Size L ONLY FOR ORDER
bust: around 40.5”/ 103 cm
Waist: around 33”/ 84 cm
Hips: around 43”/ 109 cm
Refunds and exchanges
Refunds and exchanges :
We refund the full amount of money including shipping costs in case of a quality-related defect or an error in size.
If the return is not due to our error (for example, if you just don't like the product), we will deduct the shipping costs from your refund.
Refunds are made only after the item have been received at our offices and only in perfect shape.
Your happiness means a lot to us so don’t hesitate to contact us with any problem you have and we will happily support!
Do not accept refunds and cancellations if the order is made especially for you with your measurements.
Custom and personalized orders
WE DON'T ACCEPT CUSTOM ORDERS AT THE MOMENT
We are shipping worldwide with Standard and Express mail with tracking number and insurance.
Please write us your PHONE NUMBER when you making an order!
We highly recommend to use shipping upgrade - express EMS - best of quality, speed and price (5-10 business days worldwide!)
We are not responsible for the quality of post company work. We only can be responsible for the quality of out products.
If the shipment is lost or any other inconvenience happened - it will be in a post company responsibility.
We do accept wholesale orders: we are open for queries and suggestions. If you are interested in our production, feel free to get in touch on email: firstname.lastname@example.org
What if the color of item is different from the one I see on the pictures?
Due to the use of organic materials in our dyeing process, the shade of a fabric can be slightly different from the one you see on our pictures, which actually makes each garment unique and special!
At the same time, we care about the planet, not polluting it chemicals, which otherwise kill plants and fish once disposed into the waters.